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Serta iSeries Mattress Selector
For the
iSeries brand by
Serta. "iSeries" in the brand name is plural. The brand has four collections (or series):
Trump Home™ iSeries®,
Perfect Day® iSeries®,
Bellagio® at Home iSeries®, and
Serta iSeries®. Each of the first three collections lists models by name, but the
Serta iSeries® takes the customer to
Serta's
Serta iSeries® Mattress Selector.
Overview - All
iSeries models use
Serta's
iSeries Technology, which employs
Cool Action gel memory foam and the
Duet Coil dual pocket coil innerspring. According to
Serta, "This results in a sleep system with intelligent cradling and cooling comfort at the sleep surface and exceptional individual support for each sleep partner."
Cool Action is
Serta's brand of gel-infused memory foam. In making the memory foam, gel beads, which
Serta calls
Microsupport Gel. This gel is there to enhance support and to cool the mattress.
The
Duet Coil system consists of dual (2-in-1) coils which are individually wrapped. In this coil-in-coil system, the outer coils are more responsive and the inner coils more supportive. They conform support to the shape of the sleeper's body. They also adjust to heavy and light users alike.
Mattress Selector - About their
Mattress Selector,
Serta says, "Learn which Serta mattress is right for you in five easy steps. Choose the answer that best describes your sleep situation, and we'll suggest the mattress that's best for you." I tested
Mattress Selector. There are five sets of questions:
Q1: Who will sleep in the new mattress?
Q2: Why are you shopping for a new mattress?
Q3: What disrupts your sleep most often?
Q4: What type of mattress/mattress construction do you prefer?
Q5: What is your usual sleep position?
Q1: Who will sleep in the new matress?
The first question has four answers to select from: "Me", "My partner and I", "My child", "Guests." If you select one of the first two answers, the next page has Question 2. If you select either of the last two, the next page has an immediate suggestion of three models. These are not necessarily under the
iSeries brand. Actually, depending on your answers to the questions, the suggested models could be from any of the
Serta brands.
Q2: Why are you shopping for a new mattress?
The second question has a selection of four answers: "My current mattress is old and worn out"; "I am getting married or moving in with someone"; "I am ready to upgrade to a better quality mattress to improve my quality of sleep"; and "I recently had a great night's sleep at a hotel, and want to look into purchasing this mattress." If the customer sects the last answer, a suggestion page is next with the
Serta Hotel Mattress and two others. Otherwise, the next page is Question 3.
Q3: What disrupts your sleep most often?
Question 3 has a selection of five answers: "I can't get comfortable, so I toss and turn"; "I have back or neck pain that makes it hard to fall asleep"; "I wake up in the middle of the night because I'm too hot or cold"; "My partner moves around and it wakes me up;" and "My mattress is worn out and/or sagging and just uncomfortable." Whichever answer you select, the next page is Question 4.
Q4: What type of mattress/mattress construction do you prefer?
Question 4 has four answers to choose from: "I currently sleep on an innerspring mattress and want to stay with an innerspring mattress"; "I currently sleep on an innerspring mattress, but I'm open to other types of mattresses including memory foam"; "I currently sleep on a memory foam mattress, and I'm looking to upgrade to a better memory foam mattress"; and "I am interested in a combination of innerspring and memory foam." Any of the answers takes you to Question 5.
Q5: What is your usual sleep position?
The fifth question has four answers: "Back"; "Stomach"; "Side"; and "It varies." Any answer leads to a suggestion page.
As is said above, any of the
Serta brands may be represented in the suggestions. The two alternate suggestions are usually from different brands than the primary suggestion. Whether or not you actually order a mattress online, you can get an idea which mattresses
Serta considers best for you, depending on your answers. If you choose to see the mattresses in person at a retailer, you will know which ones to check out first.
If you use or have used the
Serta iSeries Mattress Selector, feel free to tell us about your experience and the results by posting a review.
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Mattress and Bed Set Model Name
Serta iSeries Mattress Selector
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Price Category
$$$
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Listed Manufacturer
Serta
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Location
Serta International, Customer Service Department, 3 Golf Center #392, Hoffman Estates, IL 60169, 1-888-55-SERTA (1-888-557-3782)
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Bed Classification
Innerspring, foam, or hybrid
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Level of Firmness
Firm
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Inner Bed Composition
Depends on model selected
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Mattress Edge Support
Depends on model selected
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Mattress Cover Composition
Depends on model selected
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Total Mattress Height
Depends on model selected
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Bed Foundation
Adjustable bed or box spring
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Special Features
Depends on model selected
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Sleep Trial
120 days
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Bed Warranty
Depends on model selected
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Manufactured In
U.S.A.
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Restrictions
Depends on model selected
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Website
www.serta.com
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